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Veterans Preferred - Membership Growth Consultant

Company: ChenMed
Location: Newport News
Posted on: November 19, 2022

Job Description:

Military Veterans are Encouraged to Apply. - We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Membership Development Manager (MDM) is responsible for creating and nurturing meaningful relationships with key local communities as well as senior-focused businesses to grow membership year-round. He/she will design and orchestrate events and develop fun, fresh and cost-effective techniques to keep senior participation and satisfaction high so positive word of mouth can also help fuel membership growth.
Primary Duties and Responsibilities

  • Nurture/build/cultivate business-to-business partnerships to gain new members year round.
  • Plan, coordinate and execute local events within the community (e.g., information sessions, health fairs, doc talks, etc.) to help reach our target market (i.e., medically underserved, Medicare-eligible seniors)
  • Cultivate strong relationships with insurance agents and case workers to keep JenCare/Chen Neighborhood Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician.
  • Ensure insurance agents and/or brokers are present at all community events to ensure timely patient assignment to JenCare/Chen Neighborhood Medical Centers.
  • Partner with community officials, businesses, senior outreach programs in developing initiatives that will appropriately drive new patient growth.
  • Effectively communicate the JenCare/Chen Neighborhood value proposition, at all community events.
  • Drive new member growth by appropriately educating potential patients on our value proposition and healthcare model.
  • Develop new distribution channels and arrangements to support new patient growth.
  • Partner with sales leadership to improve effectiveness of partner engagements.
  • Effectively build trusting relationships with brokers/insurance agents/case workers/third party vendors associated with seniors.
    • Deliver on established commitments.
    • Develop and execute specific broker and delegated partner strategies and plans.
    • Create penetration plans and initiatives in key target markets.
    • Engage with new patients through and beyond their first appointment.
    • Meet deliverables within established timeframes.
    • Consistently meet expected productivity goals.
    • Proficiently deliver prescribed presentation in front of large audiences.

      • Relevant experience with establishing and maintaining relationship with business/vendor partners.
      • Manage vendors as it relates to event planning, negotiating contracts with venues where events are taking place.
      • Ability to manage multiple priorities in a fast-paced work environment.
      • Detail-oriented and proficient in MS office (PowerPoint, Excel, Word, and Outlook) and CRM tools (Salesforce).
      • Effective written and verbal communication skills (e.g., pitch letters, outbound calls, effective one-on-one meetings, group presentations, etc.).
      • Ability to attract patients with a warm, gentle disposition as it relates to our target market and their caregivers (agility to close sales without being perceived as pushy).
      • Have a positive mental attitude.
      • Bilingual is a plus.
      • Ability to travel locally up to 75%.
        • Bachelor degree required.
        • 4 plus years of successful sales experience; working with seniors is a plus.
        • 3 years of business to business experience or equivalent management experience.

          We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

          ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

          • Bachelor's degree in Marketing, Business Administration or a related field OR additional combination of formal education, training and experience above the minimum will be considered in lieu of the education on a year-for-year basis.
          • A minimum of 2 years of successful sales experience required. Working with seniors a plus, as is a general understanding of Medicare Advantage
          • A minimum of 2 years of business-to-business experience or equivalent management experience preferred
          • Relevant sales experience with establishing and maintaining relationship with business/vendor partners
          • Experience in tele sales to input sales data into a computer while on the telephone with a customer
          • A valid Class C or D or State equivalent driver's license, issued by the State of current employment require

Keywords: ChenMed, Newport News , Veterans Preferred - Membership Growth Consultant, Professions , Newport News, Virginia

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