Remote Complaint Analyst

Company: VirtualVocations
Location: Newport News
Posted on: November 25, 2022

Job Description:

A health insurance company has an open position for a Remote Complaint Analyst.

Core Responsibilities Include:

Recording all provider and member complaints and inquiries

Identifying the root causes of complaints

Working with the applicable operational departments to implement an appropriate resolution

Applicants must meet the following qualifications:

Prior regulatory reporting

Associate degree from an accredited institution or 3 yrs of regulatory work experience

Current/prior experience working in a regulated environment/managed healthcare environment

Proficiency in using MS Office Suite (specifically using Excel to create pivot tables, VLOOKUPs, and formulas)

HS Diploma or GED from an accredited institution

Keywords: VirtualVocations, Newport News , Remote Complaint Analyst, Professions , Newport News, Virginia

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