Help Desk Technician
Company: INNOVA SOLUTIONS, INC
Location: Newport News
Posted on: April 17, 2024
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Job Description:
Innova Solutions is immediately hiring a Help Desk Technical
Support.
Position type: Full-time - Contract
Duration: 06+ Months
Location: Newport News, VA
As a Help Desk Technical Support, you will:
- Resolve technical problems and answers queries by telephone in
support of internal and/or outside customer computer hardware,
software, network, and telecommunications systems. Diagnoses,
identifies, isolates, and analyzes problems utilizing historical
database records.
- May route calls to product line specialists.
- Maintains and updates records and tracking databases.
- Alerts management to recurring problems and patterns of
problems.
- AA or other 2-year technical degree in related discipline and
experience.
- Equivalency: Associate degree and related experience. A relevant
professional certification can be substituted for an associate
degree.
The ideal candidate will have:
Qualified candidates should APPLY NOW for immediate consideration!
Please hit APPLY to provide the required information, and we will
be back in touch as soon as possible.
We are currently interviewing to fill this and other similar
positions. If this role is not a fit for you, we do offer a
referral bonus program for referrals that we successfully place
with our clients, subject to program guidelines. ASK ME HOW.
Thank you!
Talat
Associate Recruitment
Talat.Perveen@innovasolutions.com
PAY RANGE AND BENEFITS:
Pay Range*: $20 - $22 per hour.
*Pay range offered to a successful candidate will be based on
several factors, including the candidate's education, work
experience, work location, specific job duties, certifications,
etc.
Benefits: Innova Solutions offers benefits( based on eligibility)
that include the following: Medical & pharmacy coverage,
Dental/vision insurance, 401(k), Health saving account (HSA) and
Flexible spending account (FSA), Life Insurance, Pet Insurance,
Short term and Long term Disability, Accident & Critical illness
coverage, Pre-paid legal & ID theft protection, Sick time, and
other types of paid leaves (as required by law), Employee
Assistance Program (EAP).
Keywords: INNOVA SOLUTIONS, INC, Newport News , Help Desk Technician, Professions , Newport News, Virginia
Click
here to apply!
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