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Customer Success Operations Consultant

Company: VirtualVocations
Location: Newport News
Posted on: July 6, 2024

Job Description:

A company is looking for a Customer Success Operations Consultant.

Key Responsibilities:

Serve as DRI for training-related requests and manage training facilitation
Oversee onboarding processes and best practices for Customer Success and Member Success teams
Develop and execute training programs on products and tools for customer success teams

Required Qualifications:

2-4 years experience in customer success, training, or operational teams
Experience in building training materials and workflows
Proficiency with Microsoft Office 365, Atlassian tools, and enablement tools
Experience in developing SOPs and maintaining training documentation
Prior exposure to high-growth work environments

Keywords: VirtualVocations, Newport News , Customer Success Operations Consultant, Professions , Newport News, Virginia

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