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Chargeback Processing Associate

Company: Avis Budget Group
Location: Virginia Beach
Posted on: May 22, 2019

Job Description:

Basic Function: -- -- -- Administer all functionalities associated with Avis, Budget or Payless Car rental business including the coordination of daily settlements, payments, account reconciliation, billing of collection items and answer/defend chargebacks. -- -- Scope: -- -- Receive and clear bank deposits daily, maintaining a clean, reconciled receivable. -- Bill all uncollected Credit Club receivable items.-- Post collected payments to open receivable and reconcile uncollected amounts with Credit Clubs management. -- Process inquiries and chargebacks in an expedient and efficient manner to our 1104 account. -- -- -- Worked Performed: -- -- Process documentation to support any incoming dispute items/chargebacks. Investigate and resolve incoming inquiries from issuing banks and credit card companies. Accurately respond in a timely manner in accordance with each of the credit club's policies for all items.-- Defend each dispute or establish receivable for collections action.-- Responsible for all reversals, pre-compliance, pre-arbitration and good faith collection cases. --Keep abreast with changing credit club rules and regulations.-- Chargeback locations for non-compliance or uncollected items. -- Reconcile Credit Club daily billings.-- Update daily Excel spreadsheets. Pull and balance daily reports. Log into Credit Club Bank accounts, receive, reconcile, and post payments to open receivables. Ensure payment, less chargebacks and fees balance daily. Book chargebacks from statement to appropriate GL accounts for each card type. Clear cash and discount/fees to appropriate accounts. -- -- -- ------------------ -- -- -- -------- -- -- -- -- -- -- Review open receivable report (1102) by month end. Prepare various reports to track unpaid days for open Credit Card receivable, chargebacks, Credit card fees, uncollected receivable balances, and perform other month-end duties to manage accounts receivable.-- -- Perform other clerical functions as required by management. -- -- -- ------ -- -- -- -- -- -- ---------- -- -- -- -- -- -- Supervision Exercised: -- -- a)------ Position Directly Supervised:-- N/A-- -- -- -- b)------ Position Indirectly Supervised:-- N/A-- -- -- -- Supervision Received: -- -- a)------ Supervisor:---- Team Leader -- -- -- b)------ Supervision Received:-- Supervisor -- -- -- Responsibility and Authority: -- -- -- a)------ Employee Relations:-- Responsible for maintaining a professional and courteous relationship with internal and external customers -- -- -- -- -- b)------ Materials or Products:-- N/A------ -- -- -- -- -- c)------ Equipment:-- PC, calculator, telephone, fax, copier. -- -- -- -- -- d)------ Money: Create various receivable journal entries to both corporate and customer accounts -- -- -- e)------ Business Contacts - (Internal and External): Daily contact with credit club organization personnel; Payless personnel, Bank Reconciliation Dept.; WHQ, and Treasury Dept.-- f)-------- Customer Contacts- Collection items / customer payments. -- -- -- Minimum Requirements: -- -- a)------ Equivalent Education Level: High School Diploma. Associates Degree in Business/Accounting preferred but not necessary. b) Experience Required:-- 1 year customer service and accounting experience; strong bookkeeping/accounting skills, as well as good verbal and communication skills; background in banking institution helpful. -- c) Must have strong customer service skills. Must be PC literate (MS Office); knowledge of banking rules and regulations helpful. Drug screening is a part of our hiring process. Avis Budget is an EO employer - M/F/Vets/Disabled The information listed in this advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. Your response to this ad may result in your being considered for employment with an affiliated company of Avis Budget Group, the publicly traded parent company of Avis Budget Car Rental, LLC and its subsidiaries. This advertisement does not constitute a promise or guarantee of employment. -- Type of employment: Full TimePandoLogic. , Location: Virginia Beach, VA - 23454 Date posted: 05/20/2019

Keywords: Avis Budget Group, Newport News , Chargeback Processing Associate, Professions , Virginia Beach, Virginia

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