Customer Service Representative
Company: Robert Half
Location: Newport News
Posted on: January 10, 2021
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Job Description:
Ref ID: 04550-0011491030Classification: Customer Service
RepresentativeCompensation: $13.30 to $15.40 hourlyAvailable
Positions for Customer Service Representatives!OfficeTeam is trying
to fill a position for an articulate, highly-skilled Customer
Service Representative in the growing Transport industry. Are you
always outgoing and sociable? This could be a great position for
you. Be prepared to come into a dynamic and fast-paced environment
in this role. This could be the Norfolk, Virginia Customer Service
Representative position you're looking for, if you're available for
a long-term temporary engagement.What you get to do every single
day as a Customer Service Representative -Proactively manages all
aspects of international accounts not limited to order placement,
inventorymanagements and coordinating logistics with minimal
errors.-Work with shippers and transloaders to execute bookings,
and ensure vendors/suppliers/service providers arepaid
timely.-Executes required export documentation for multiple
accounts in various stages of completion in a highly timesensitive
environment-Timely management of multiple lines of communication
between suppliers, shippers, customers and internalparties,
maintaining details, and relaying pertinent information to
appropriate partiesJob Requirements:- Ability to navigate multiple
computer systems, applications, and utilize search tools to find
information- Excellent customer service and office administrative
skills- 2+ years' experience with performing in a goal-driven &
customer-focused environment preferred- Customer Support experience
preferred- Demonstrated knowledge of Microsoft Excel-Ability to
critically think through multiple-step process and follow up on
several details- High ability to handle multiple priorities without
losing details- Ability to work under time pressures- Accustomed to
working in a fast-paced, dynamic environment- Expertise in customer
service- Proficiency in Customer Shipments- Solid understanding of
Call Center Customer Service- Resolve Customer Issues experience-
Adeptness in Microsoft Word- General familiarity with
communication- Demonstrated talents in communicating and
interacting with clients/customers, both internal and external-
Achievement oriented, positive attitude and an approach to work
rooted in professionalism- Strong problem solving and analytical
skills- Demonstrated experience performing extensive research to
resolve complex customer inquiries- Foundational knowledge of
Customer Relationship Management (CRM) systems, e.g. ACT!,
Illustrator, Highrise, and Insightly- Ability to effectively
interact, verbally and in writingIf you derive detail oriented and
personal satisfaction from the expert application of customer
service on a case-by-case basis, we want to hear from you. Apply
today!OfficeTeam, a Robert Half Company, matches professionals in
the administrative field with remote or on-site jobs on a temporary
and temporary-to-full-time basis. Whether you're a seasoned
administrative pro or starting your career, we have options for
you.Our experienced staffing professionals can promote you to
employers and advocate on your behalf. We provide access to top
jobs, competitive compensation and benefits, and free online
training. For more opportunities, get the Robert Half app and
receive instant notifications when our AI matches your skills and
experience with jobs.When you work with us, you're working with the
best. has been recognized as one of FORTUNE's "Most Admired
Companies" every year since 1998 and was named to Forbes' inaugural
list of America's Best Temporary Staffing Firms.Questions? Call
your local office at 1.888.490.4154. All applicants applying for
U.S. job openings must be authorized to work in the United States.
Benefits are available to temporary professionals. Visit
https://roberthalf.gobenefits.net/ for more information.-- 2020
OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans.
By clicking "Apply Now," you're agreeing to Robert Half's Terms of
Use (www.roberthalf.com/terms-of-use).
Keywords: Robert Half, Newport News , Customer Service Representative, Sales , Newport News, Virginia
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