Sales Associate I
Company: Tapestry, Inc.
Posted on: March 8, 2023
Coach is a leading design house of modern luxury accessories and
lifestyle collections, with a long-standing reputation built on
quality craftsmanship. Defined by a free-spirited, all-American
attitude, the brand approaches design with a modern vision,
reimagining luxury for today with an authenticity and innovation
that is uniquely Coach. All over the world, the Coach name is
synonymous with effortless New York style.Coach is part of the
Tapestry portfolio - a global house of brands powered by optimism,
innovation, and inclusivity.The Sales Associate role defines the
customer's experience at Coach. The Sales Associate creates energy
and excitement as it relates to the product and the brand and
builds strong, lasting relationships by providing service and
selling skills that WOW the customer. The Sales Associate delivers
exceptional customer service by treating each customer like a guest
in their own home. Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals
successfully; is constantly and consistently one of the top
performers; very bottom-line oriented; steadfastly pushes self and
others for results.
- Customer Focus: Is dedicated to meeting the expectations and
requirements of internal and external customers; gets first-hand
customer information and uses it for improvements in products and
services; acts with customers in mind; establishes and maintains
effective relationships with customers and gains their trust and
- Creativity: Comes up with a lot of new and unique ideas; easily
makes connections among previously unrelated notions; tends to be
seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up,
down, and sideways, inside and outside the organization; builds
appropriate rapport; builds constructive and effective
relationships; uses diplomacy and tact; can diffuse even
high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a
relentless and versatile learner; open to change; analyzes both
successes and failures for clues to improvement; experiments and
will try anything to find solutions; enjoys the challenge of
unfamiliar tasks; quickly grasps the essence and the underlying
structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need
to finish; seldom gives up before finishing, especially in the face
of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can
shift gears comfortably; can decide and act without having the
total picture; isn't upset when things are up in the air; doesn't
have to finish things before moving on; can comfortably handle risk
and uncertainty.Our Competencies for All People Managers
- Strategic Agility: Sees ahead clearly; can anticipate future
consequences and trends accurately; has broad knowledge and
perspective; is future oriented; can articulately paint credible
pictures and visions of possibilities and likelihoods; can create
competitive and breakthrough strategies and plans.
- Building Effective Teams: Blends people into teams when needed;
creates strong moraleand spirit in their team; shares wins and
successes; fosters open dialogue; lets people finish and be
responsible for their work; defines success in terms of the whole
team; creates a feeling of belonging in the team.
- Managerial Courage: Doesn't hold back anything that needs to be
said; provides current, direct, complete, and "actionable" positive
and corrective feedback to others; lets people know where they
stand; faces up to people problems on any person or situation (not
including direct reports) quickly and directly; is not afraid to
take negative action when necessary.Coach is an equal opportunity
and affirmative action employer and we pride ourselves on hiring
and developing the best people. All employment decisions (including
recruitment, hiring, promotion, compensation, transfer, training,
discipline and termination) are based on the applicant's or
employee's qualifications as they relate to the requirements of the
position under consideration. These decisions are made without
regard to age, sex, sexual orientation, gender identity, genetic
characteristics, race, color, creed, religion, ethnicity, national
origin, alienage, citizenship, disability, marital status, military
status, pregnancy, or any other legally-recognized protected basis
prohibited by applicable law. Visit Coach at www.coach.com.
Keywords: Tapestry, Inc., Newport News , Sales Associate I, Sales , Williamsburg, Virginia
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