HVAC General Manager
Company: Confidential
Location: Murfreesboro
Posted on: April 7, 2026
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Job Description:
We are seeking an experienced and dynamic General Manager to
lead and oversee the day-to-day operations of our HVAC company. The
ideal candidate will be responsible for managing all aspects of the
business, including sales, operations, service, financial
performance, and team leadership. The General Manager will ensure
that the company delivers high-quality HVAC services, drives
customer satisfaction, and achieves profitability and growth
objectives. Key Responsibilities: * Leadership & Strategy: * Lead
and manage the overall operations of the HVAC business, including
sales, service, and installation teams. * Develop and implement
strategies to drive business growth, enhance customer satisfaction,
and improve operational efficiency. * Collaborate with the
executive team to set short and long-term goals, ensuring alignment
with company vision and objectives. * Operations Management: *
Oversee daily operations to ensure smooth functioning of all
departments, including HVAC installations, service calls, and
maintenance contracts. * Optimize the efficiency of workflows and
processes, identify areas for improvement and ensure timely project
completion. * Manage scheduling, dispatching, and resource
allocation to meet customer demands and service excellence. *
Financial Oversight: * Prepare and manage annual budgets, ensuring
the company meets its financial targets for revenue, profitability,
and expenses. * Analyze financial reports, identify areas of
improvement, and implement cost-saving initiatives without
compromising service quality. * Manage pricing strategies, cost
control, and purchasing decisions to improve profit margins. *
Sales & Business Development: * Drive business development
initiatives to grow market share and expand customer base,
including both residential and commercial accounts. * Work closely
with the sales team to develop competitive bids, close new
business, and maintain strong client relationships. * Identify
opportunities to cross-sell or upsell HVAC services to existing
customers. * Customer Satisfaction: * Maintain high levels of
customer satisfaction by ensuring the team delivers outstanding
service and support. * Address customer complaints and concerns in
a timely and professional manner, ensuring long-term customer
loyalty. * Implement feedback mechanisms to continuously improve
service delivery and customer experience. * Team Development &
Management: * Recruit, train, and develop a high-performing team of
HVAC technicians, sales staff, and office personnel. * Create a
positive work environment that fosters teamwork, collaboration, and
professional growth. * Conduct performance reviews, set performance
expectations, and provide regular coaching to drive employee
engagement and accountability. * Compliance & Safety: * Ensure the
company complies with all local, state, and federal regulations,
including HVAC licensing, permits, and safety standards. * Oversee
the implementation of safety programs and protocols to protect
employees, customers, and property. * Stay updated on industry
trends, emerging technologies, and regulatory changes affecting the
HVAC industry. * Proven experience as a General Manager within the
HVAC industry or in a similar field. * Strong understanding of HVAC
systems, equipment, and services. * Exceptional leadership,
communication, and team management skills. * Experience managing
financials, including budgeting, forecasting, and P&L
responsibility. * Sales and business development expertise, with
the ability to grow customer relationships and revenue streams. *
Knowledge of modern business operations, including CRM. Service
Titan is a plus. * Excellent problem-solving, organizational, and
decision-making abilities. * Ability to thrive in a fast-paced
environment, managing multiple priorities and deadlines. * Valid
driver's license and a clean driving record. Compensation details:
85000-9500 Yearly Salary PIa4179ad371ea-29400-39908095
Keywords: Confidential, Newport News , HVAC General Manager, Sales , Murfreesboro, Virginia
